Build a community people never want to leave

The secret strategy to keeping your members in your paid community for longer…. It’s something that I did when I was the community manager for The Members’ Club by Female Entrepreneur Association. It’s a welcome call ☎️ Not a welcome post or email but a call. Welcome them, introduce yourself and celebrate them being there. Show them about the site or platform, where they can find the content etc. Allow them to ask questions and connect with other members. Connection=Retention Will you add a welcome call to your paid community? Love you. Mean it. Katie x 🩵 #onlinebusinessowner #membershipcommunity #communitymanagement #communitystrategy #femaleentreprenuer

🌪️ This was 100% avoidable!
 If this is you, it’s not because you or your content sucks.
It’s because you skipped the onboarding for your paid community.

Onboarding is how you welcome your members into your paid community. Think of it as hand holding and reassurance that they are in the right place. 

Creating an onboarding experience is not only crucial but it’s one of the best ways to keep paying community members. 

People don’t engage in communities where they don’t know what to do, who to talk to, or why they’re there.
 Want to know up-level your paid community onboarding so members never want to leave? Drop a 🔥 and I’ll be in touch. Love you. Mean it. Katie x 🩵✨

 #CommunityManager #communitybuilding #CommunityManagement #churn #femaleentrepreneur

A Facebook group isn’t a community. After 10+ years building communities for 7 and 8-figure businesses, I can tell you, the platform is the container. Community is the people inside it. If you don’t have a shared cause, clear culture, and real connection between members? You’ve got a group chat, not a community. Love you. Mean it. Katie x 🩵✨ #community #onlinebusinessowner #communitymanagement #femaleentreprenuer #membershipbusiness

If I was starting a paid community from zero and with zero people in 2026, this is what I would do… 1. I’d create one specific transformation so people knew exactly how and what I was helping them achieve. 2. I’d design an onboarding sequence to help members connect with each other from day one. 3. I would create clear boundaries for the community. What is ok, what is encourage and what is discouraged. 4. I’d choose a platform that could host the content AND the community in one place. Follow @business_wonderland for more on building paid communities through online memberships and group programmes. Love you. Mean it. Katie x 🩵 #communitymanagement #communitystrategy #membershipowner #femaleentreprenuer #onlinebusinessowner

Ever notice how some communities just keep people coming back while others struggle to get anyone to engage?
 For six years I ran a Twitter chat called woofwoofwednesday. At its peak we were reaching 5-7 million timelines every single week.
 But what I’m most proud of isn’t the numbers. It’s that people kept showing up, week after week after week.
 I didn’t know I was building insight and an insane amount of knowledge in community strategy at the time. I just knew that if I wanted it to work, I had to show up and make people feel like they mattered.
 Swipe to find out what actually kept people coming back (spoiler it wasn’t the format or the content).
 The same principles that kept millions engaged in a free Twitter chat are the same ones that keep paying members inside your community.
 People stay where they feel safe, where they belong and where the leader genuinely cares about their success.
 If you need support with your community, DM me the word COMMUNITY Love you. Mean it. Katie x 🩵✨ #community #communitymanagement #communitystrategy #membership #onlinecommunity