Ready to stop the churn and build a membership people never want to leave?

Whether you want to understand what’s broken, fix it together, or hand your community over to an expert entirely there’s a way to work with me that’s right for where you are right now.

My three offers are built around one thing: creating a membership experience so good your members can’t imagine leaving.

The Membership Review

You’ve built a paid membership you’re proud of. You’re getting members through the door. But people are leaving and you don’t fully understand why. Maybe your engagement is lower than you’d like. Maybe members go quiet before they cancel. Maybe you’ve tried a few things and nothing has quite shifted it.

You don’t need more content. You need someone to look at your membership with expert eyes and tell you exactly what’s causing the leak and what to fix first.

We spend 90 minutes together looking at your specific membership. I’ll ask you questions about your onboarding, your member experience and your community and I’ll tell you honestly what I see.

You leave with a clear picture of what’s working, what’s broken, and a prioritised roadmap of what to change first. No vague advice. No generic frameworks. Just specific, actionable next steps for your membership.

What’s included
✓ 90 minute 1:1 session with Katie
✓ Full review of your onboarding experience
✓ Member experience and retention audit
✓ Prioritised action roadmap sent after the session
✓ Recording of the session to refer back to

Investment: £750

Fill in the form and I’ll be in touch to confirm your booking.

The Membership Intensive

You’ve identified the problem maybe through The Membership Review, maybe through your own instincts and now you need someone to help you fix it properly. Not in a vague, ‘here are some ideas’ way. In a ‘let’s build this together and get it done’ way.

This is for you if you want to redesign your onboarding, create a member experience that keeps people engaged for the long term, build a content framework that helps members make real progress, or develop a retention strategy that actually works.

We start by getting crystal clear on the outcome you need. Then we work together over a defined period, usually 4 to 8 weeks to build, design, or overhaul the specific part of your membership that needs it most.

This is bespoke work. Every Membership Intensive is built around your specific membership, your members, and the outcome that matters most to you right now.

What’s included
✓ Scoping session to define your specific outcome and timeline
✓ Bespoke project plan built around your membership
✓ 1:1 sessions with Katie throughout the project
✓ Full deliverable at the end whether that’s a new onboarding sequence, retention strategy, or member experience framework
✓ Support via voice note or message between sessions

Investment: From £1,500
Exact investment depends on the scope and timeline of your project. We’ll agree everything before we begin.

Fill in the form and I’ll be in touch to confirm your booking.

The Done For You Community

Your membership has grown to the point where you can no longer run the community yourself and do everything else your business needs from you. You’re stretched. The community is suffering for it and you know it.

You don’t want to hire someone who’ll just keep the lights on. You want an expert who will step into your community, understand your members deeply, and make it the best part of their week every week.

This iExit Visual Builders for membership owners with an established paid community who are ready to invest in protecting and growing what they’ve built.

I step into your community as your Community Manager, Monday to Friday, and run it on your behalf. I’m not just keeping things ticking over, I’m actively making your membership better for your members every single day.

I’ll review and improve your onboarding so new members feel welcomed from day one. I’ll drive engagement with relevant, timely content that fits your community’s culture. I’ll support your members in making real progress and getting results. And I’ll handle your live calls and Q&As so you can show up without the weight of running everything.

You get your time back. Your members get a richer, more connected experience. And your membership becomes the thing people tell other people about.

What’s included
✓ Daily community management Monday to Friday
✓ Onboarding review and improvement
✓ Engagement content creation tailored to your community
✓ Member support, helping members make progress and get results
✓ Live calls and Q&A hosting
✓ Monthly report on community health, engagement, and retention

Investment: £2,500/month — minimum 3 months

Fill in the form and tell me about your membership. I take on a limited number of community management clients at any one time.