Here’s how you can work with me

The Community Health Check

A strategic deep dive into the health of your community. From onboarding, engagement, overall experience and retention

This isn’t a surface-level glance. I review your entire ecosystem to uncover the blind spots holding your community back, the opportunities you’re not yet leveraging, and the practical improvements that will help your members feel more supported, connected and motivated to stay.

The Community Vision Day

A deep, focused, high-impact day where we look at your community together and create clarity, direction and confidence fast.

For this strategy day we can meet in person or online.

Perfect for creators, founders and membership owners who want expert eyes on their community and a clear plan that aligns with the experience they actually want to deliver.
Your community and business is unique so this day adapts entirely to what you need.
You choose the areas we explore, refine or rebuild. I guide the process, ask the right questions and help you make strategic decisions grounded in experience, member psychology and long-term sustainability.

This is your space to get clarity, solve problems, design solutions and map out the next evolution of your community.

What You Can Expect From The Community Strategy Day:

• Deep, uninterrupted focus on your community
• A collaborative day where ideas, challenges and solutions are worked through in real time
• A clear understanding of what’s working, what’s not and why
• Practical direction you can implement immediately
• A renewed sense of confidence in how you lead, support and engage your members
• A fresh, strategic vision for the next phase of your community

You’ll finish the day with a plan that feels aligned, intentional and doable.

By the end of the day, you’ll know exactly how to move forward and create a community people want to stay in.

The Community Build

A done-with-you service designed to give your membership, course or programme the strongest possible foundations. Instead of guessing what to include or trying to piece everything together on your own, we create a clear, supportive and intentional community experience that helps your members feel settled, guided and ready to make progress from the moment they join.

This is perfect for you if you want to launch your community with confidence or refresh an existing space that needs structure, clarity and warmth.

What’s Included:

• Full community structure and layout
• Custom onboarding journey that supports every type of learner
  Clear, welcoming steps that help members feel confident from day one.
• Clear SOPs for you and your team
  So everyone knows how to support your members and keep the community running smoothly.
• Engagement plan that feels human not forced
  Sustainable prompts, rhythms and ideas that encourage natural connection.
• Retention strategy so members feel supported and stay longer
  A thoughtful plan to help people feel seen, cared for and motivated to continue.
• Guidance on community culture and expectations
  So your space feels safe, warm and aligned with your values.
• A plan for how to welcome new members and keep energy steady
  Practical steps to help new members integrate and stay engaged.
• Recommended tools, organisation and structure
  Support with tech choices and systems that make your community easy to manage.

You’ll finish with a community that feels aligned, supportive and simple to run. A space your members understand, enjoy and want to come back to.

Community Partnership

For memberships, courses or programmes that need consistent, expert guidance and a dedicated partner in their corner.

This is for founders who don’t just want quick fixes but who want steady, strategic, month-by-month improvements that strengthen their community, increase member progress and create a better overall experience.

I become your community strategist, sounding board and behind-the-scenes advisor, helping you make aligned decisions, refine your structure and continually optimise how your members engage, learn and stay.

What’s Included

• Monthly Strategy Calls
  Deep-dive sessions to review performance, troubleshoot challenges, refine direction and create clear action steps for the month ahead.
• Ongoing Strategy Updates
  As your community evolves, I keep your approach fresh. You’ll receive guidance on structure, content, engagement rhythms, onboarding and more. All tailored to what’s happening in real time.
• Community Review & Optimisation
  Regular audits of your space to identify gaps, friction points and opportunities to improve the way members move, learn and interact.
• Retention & Engagement Improvements
  Support to increase member progress, boost participation, reduce churn and create an environment people want to return to.
• Member Experience Support
  Insight into access points, navigation, communication style, event structure, accountability flow and how to ensure members feel seen, supported and encouraged.

You get consistent support, strategic oversight and an expert who understands your vision and works alongside you to bring it to life.

This is not generic advice or prescriptive ‘best practices.’

It’s personalised, strategic and shaped around your goals, your people and the way your community naturally behaves.

The Community Hour

Perfect when you need focused support, quick clarity or expert guidance without booking a full package. Hourly consulting gives you direct access to my strategy, insight and experience so you can make confident decisions and move forward with ease.

Whether you want help refining your community, untangling challenges inside your membership or shaping your next steps with marketing or strategy, this time is completely tailored to what you need most.